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HideMyAss review

Based in United Kingdom - best for large country count and brand recognition

Last updated

UK-based 20-year veteran (longest-running VPN brand) with one Deloitte audit and the largest country list on this list at 220 jurisdictions.

3.2
Overall score
3.20/5
Visit HideMyAss
Long-term price
$2.99/mo on the 36-month plan
Yearly price
$4.99/mo
Monthly price
$11.99/mo
Money-back
30 days

Strengths

  • 1 independent no-logs audit
  • 65 countries covered
  • WireGuard protocol on offer
  • 30-day money-back window
  • Free trial available

Watch out for

  • Headquartered in a 14-Eyes alliance country

Key facts

Server count
2900+
Countries
65
Jurisdiction
United Kingdom
14-Eyes
Yes
Audits
1
Free trial
Yes
Trustpilot
3.7/5 from 7800 reviews
Refund
30 days
Best for
Large country count and brand recognition

Streaming unblock

netflixprimeiplayer

Protocols

wireguardopenvpnikev2

Supported platforms

windowsmaclinuxiosandroidrouter

Audit history

One Deloitte no-logs audit conducted in 2023.

HMA pricing breakdown

HMA sells three subscription tiers on a single app. The 1-month plan lists at $11.99 per month and renews monthly with no commitment. The 1-year plan drops the effective rate to $4.99 per month, billed once a year. The 3-year plan is the headline play at $2.99 per month billed up front, the lowest published long-term rate for a major audited consumer VPN with this country count.

Worked out across the 3-year term, the effective per-month rate is the headline price. Every paid plan is backed by a 30-day money-back window. Renewal pricing reverts to the standard published rate after the intro term, so factor that in if you plan to keep the subscription past year three. HMA also runs occasional promo codes that stack on top of the standard published rate.

2900+ servers across 65+ countries

HMA operates 2,900+ servers across 65+ countries, with the deepest country coverage in the consumer market alongside ExpressVPN (105+) and CyberGhost (100+). The fleet includes dedicated streaming locations and a smaller set of P2P-friendly servers. The country list covers most major regions (US, UK, Germany, France, Japan, Australia, Brazil) plus a long tail of smaller markets that other providers skip.

The 65+ country count is meaningful for buyers who need exits in less-common locations. If you need an exit in a specific country for a specific purpose (regional sports, a local news app, or a state-restricted online service), HMA is more likely to have a labelled exit than a competitor that focuses on raw server count. The trade-off is throughput: speeds on long-distance hops drop by the amount you would expect from a 65+ country network.

One Deloitte no-logs audit, UK jurisdiction

HMA has been independently audited once, by Deloitte in 2023. The audit scope covers the no-logs policy itself (the controls HMA claims to enforce) rather than wire-level packet capture, so the stamp verifies the policy at the documented level. The audit cadence is shorter than the deepest competitors (NordVPN 5, ExpressVPN 12, ProtonVPN 6, TunnelBear 8), but a Big Four audit is still a meaningful signal.

HMA is owned by Avast (which merged with NortonLifeLock to form Gen Digital in 2022). The corporate parent is a consideration for buyers who weigh ownership. HMA is headquartered in the United Kingdom, which is a member of the 14-Eyes intelligence-sharing alliance. The audit and the no-logs policy mitigate the jurisdiction risk at the policy layer, but UK jurisdiction is a real consideration for buyers who weigh it.

Streaming and IP refresh

HMA unblocks Netflix in our latest checks, including US and UK libraries. Coverage extends to Prime Video and BBC iPlayer. The apps include labelled streaming locations (US Liberty Island, UK London, etc.) that are pre-tuned for streaming access, similar to CyberGhost's labelled server pattern. Connecting to a labelled streaming location is the recommended path when a generic exit fails to load a streaming catalog.

HMA also publishes an IP refresh schedule that lets you cycle to a fresh IP address from the same city without changing your visible location. The feature is useful when a streaming provider pushes a block on a specific IP and you want a new one without switching cities. Catalog coverage moves over time; any VPN that reliably unblocks Netflix today will eventually hit a captcha or a regional licensing change.

Who should pick HMA

HMA is the right pick for buyers who want the deepest country coverage in the consumer market at the lowest long-term price. It fits users who care about the 3-year tier at $2.99 per month, labelled streaming locations, and the IP refresh feature for getting a new exit without changing cities. It is also a strong fit for users who need an exit in a less-common country that other providers skip.

Consider alternatives if UK jurisdiction is a hard requirement (NordVPN in Panama, ProtonVPN in Switzerland, ExpressVPN in the BVI), if you want a deeper audit record (ExpressVPN 12, ProtonVPN 6, TunnelBear 8), if you want unlimited simultaneous devices (Surfshark), or if you want the largest server fleet (PIA at 35,000+). For a privacy-first VPN with a flat price and open-source clients, Mullvad is the closer neighbor.

HMA alternatives

If HMA is close but not quite right, three VPNs cover similar buyer profiles with different trade-offs.

  • CyberGhost - the labelled-streaming alternative. CyberGhost also labels individual servers for Netflix, BBC iPlayer, Disney+, and torrenting, runs on similar Kape-adjacent infrastructure, and pairs a 45-day refund window with a similar 2-year promo price. Larger server fleet (9,800+ vs 2,900+), Romania jurisdiction outside 14-Eyes.
  • NordVPN - the premium alternative. NordVPN caps simultaneous devices at 10, ships Double VPN, Onion Over VPN, Meshnet, and Threat Protection, plus five independent audits and a Panama jurisdiction. Higher 2-year promo price, smaller country count on the same budget, broader feature set.
  • ExpressVPN - the reliability alternative with the deepest audit record. ExpressVPN has 12 audits, runs TrustedServer RAM-only infrastructure across the entire fleet, and ships Lightway. Higher headline price ($6.67 per month on the yearly plan), no Double VPN, similar country count (105+ vs 65+).

HideMyAss - frequently asked questions

Is HideMyAss (HMA) based in a 14-Eyes country?

Yes. HideMyAss is headquartered in London, United Kingdom. The UK is a founding member of the 5-Eyes intelligence-sharing alliance and a participant in the wider 14-Eyes network, and is subject to the Investigatory Powers Act 2016. HMA mitigates that jurisdiction exposure by operating under a strict no-logs policy audited by Deloitte in 2023, but the underlying UK jurisdiction is a real consideration for privacy-critical buyers.

Does HideMyAss keep logs?

HideMyAss advertises a strict no-logs policy covering browsing history, traffic destinations, IP addresses, and DNS queries. Deloitte performed an independent audit of that policy in 2023, which is the single audit on public record for HMA. The audit verifies the policy at the controls level rather than wire-level packet capture.

How many countries does HideMyAss cover?

HideMyAss lists 220 country locations in its server picker, which is the largest country count of any consumer VPN tracked on VPNPlox. Most competitors sit between 60 and 100 countries. Some HMA entries are virtual locations (the IP advertises the destination country while the server is physically elsewhere), and the app flags which entries are virtual.

How much does HideMyAss cost?

HideMyAss lists three tiers: $11.99 per month billed monthly, $4.99 per month on the 12-month plan, and $2.99 per month on the 36-month plan billed up front. Every paid tier includes the same feature set and is backed by a 30-day money-back window. Renewal pricing is higher than the intro rate, so factor the year-four bill into the long-term cost.

Can HideMyAss unblock Netflix?

Yes. HideMyAss unblocks Netflix in our latest checks, including US and UK libraries, alongside BBC iPlayer, Disney+, Amazon Prime Video, Hulu, HBO Max, and Paramount+. The IP refresh feature rotates the exit IP on the fly without dropping the tunnel, which is useful when a streaming catalog flags a mid-session IP swap.

How many devices can I use HideMyAss on?

A single HideMyAss subscription covers up to 10 simultaneous device connections across Windows, macOS, Linux, iOS, Android, smart TVs, and supported routers. Installing HMA on a router counts as one slot regardless of how many devices sit behind it.

What is HideMyAss IP refresh?

IP refresh is a HideMyAss feature that rotates your exit IP without disconnecting the VPN tunnel. Instead of dropping the connection and reconnecting to a new server (which interrupts streaming and often triggers bot detection), the refresh button swaps the IP in place. It is useful when a streaming service flags the current IP or when you want a new identity without re-authenticating.

Who owns HideMyAss?

HideMyAss is owned by Avast, the Czech cybersecurity firm that merged with NortonLifeLock in 2022 to form Gen Digital, a Fortune 500 consumer security group. The HMA VPN service itself operates under its own published policy, and the 2023 Deloitte audit covers HMA specifically rather than the wider Avast data business.

Is there a HideMyAss free trial?

HideMyAss offers a free trial on signup. On top of the trial, every paid plan ships with a 30-day money-back window, so a cautious user can effectively test the full network for a month before committing to a paid tier.

Does HideMyAss work in China?

HideMyAss does not market a dedicated obfuscation protocol for mainland China, and performance behind the Great Firewall is inconsistent. Travelers heading to mainland China should test a recent subscription or pick a provider with an explicit obfuscation mode such as NordVPN or ExpressVPN.

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